We can not accept responsibility for losses within the Australian Postal System.
If your shipment is not received within 2 business days of our shipment delivery email, please Contact Us immediately and we will attempt to assist you in locating the shipment.
Shipments are not insured unless you specifically request insurance, which will be charged to as an additional cost.
Should Toll or Australia Post deem an item to be delivered we accept that the item as being delivered.
Please ensure to supply the correct delivery address.
Should a parcel be rejected and returned to us due to an address error, further postage costs may apply to have the parcel shipped again.
All parcels are packaged discretely.
Kids Costume Shop are a proudly owned and operated Australian online costume retailer, we specialise in bringing imaginative play alive with fancy dress costumes and accessories for kids. As the ambassadors of dress up fun our team love what we do, and we know how important it is for you our customers to have a positive experience when purchasing from us. Our goal is to be the best online kids fancy dress costume store in Australia, offering the best customer service in a helpful and friendly manner.